1. Who we are
Yuma Pool Cleaning Pro is a trade name of Dominion Digital Group, the business behind yumapoolcleaningpro.com and the number (928) 615-5224. Here, "we" means Yuma Pool Cleaning Pro and "a pool company" means a separately owned pool service business you get connected with. We are a no-cost referral service. We do not do pool work, visit homes, set prices or take payments.
2. When you phone us
A computer voice answers and asks a few quick questions so your call can reach the right place. We may record the call, and the system may note:
- your name, the number you dial from and any other callback number you give;
- the town or part of the Yuma area where your pool is;
- the trouble you describe, such as cloudy water or a noisy pump;
- the date and time you called.
Tell us only what you want to. There is never a reason to give us a street address, a card number or anything sensitive, so please keep those to yourself.
3. Where call details go
Connecting you with a pool company is the reason we exist, so we pass your call details to the company we put you through to. Before it answers, that business hears a quick recap. If nobody picks up, the business is sent your name, callback number, area and a short note about the problem, so it can reach you.
From then on, that business decides how it uses and keeps your details under its own practices, so ask it directly if you have questions. We also rely on telephone, call routing and hosting vendors to run the service, and they may handle call or visit records as part of that job. We do not sell personal information.
4. When you visit the site
We use Google Analytics 4 to learn which pages people read, how they found us and what kinds of devices and browsers they use. So that pages open quickly, the analytics code starts only after a few seconds or after your first scroll, tap or key press. A tap on a phone number is counted as an event, which tells us how many visits turn into calls. Google Analytics places cookies such as _ga to recognize a returning browser; Google's own page on partner sites describes what it gathers.
The servers that host the site may also log routine request data such as IP address, browser type and time of visit.
You can refuse or delete cookies in your browser settings, or install Google's opt-out add-on for Analytics. Nothing on the site depends on analytics cookies.
5. The EN and ES buttons
Our Spanish option runs on Google Translate. Choosing ES saves a small googtrans cookie so the following pages stay in Spanish, and it calls in Google's translator, which receives the page text to produce the Spanish version. Google Translate stays unloaded unless ES is chosen. Choosing EN clears the cookie and brings back English.
6. The quote form
The contact page has a short form for anyone who would rather type than call. It asks for:
- your name and phone number;
- an email address, if you choose to give one;
- your city or ZIP code;
- what you need, picked from a short list;
- any note you add for the pool company.
When you press send, the form is stored by our website host, Netlify, and sent to the site owner by text message and email. We use it only to pass your request to an independent local pool company, which calls you back. We do not sell it, and there is no sign up or newsletter. To have a form request deleted, phone (928) 615-5224 and ask; the company that called you keeps its own records, so ask it as well.
7. Children
Our number and site are for adults who care for a home pool and are not meant for children. Children should not phone us or give us information.
8. Outside links
We link to government offices, utilities and other sources. Each of those sites follows its own privacy rules, not this policy.
9. Changes and questions
When the phone service or the site changes, this policy may change too, and the effective date above will move. For questions, phone (928) 615-5224; we have no public email address. Please read our terms of use as well.